Frequently Asked Questions

Frequently Asked Questions

Find quick answers to the most common questions about our insurance plans. From coverage options to claims and payments, our FAQs are here to guide you.

What types of goods can be shipped via air freight?

We handle a wide variety of goods, including urgent, high-value, and time-sensitive shipments that require fast delivery across borders.

How quickly can I get my cargo delivered?

Delivery times vary based on destination and flight availability, but air freight is the fastest way to move cargo internationally.

Do you handle customs clearance?

Yes, our team assists with customs clearance to ensure smooth and timely delivery of your cargo.

What types of cargo can be shipped by sea?

Sea freight is ideal for bulk goods, heavy shipments, and items that are not urgently required.

How long does sea freight usually take?

Transit times depend on the origin, destination, and shipping route. Our team provides you with an estimated delivery schedule before shipping.

Do you offer port-to-door delivery?

Yes, we offer port-to-door services for added convenience, managing transportation from the port to your final destination.

there size or weight limits for door-to-door service?

Our door-to-door service can accommodate shipments of various sizes and weights. For very large or heavy items, we will provide a customized shipping plan.

How long does door-to-door delivery take?

Transit times depend on the distance and mode of transport (air, sea, or land). Our team will give you an estimated delivery schedule upfront.

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